Description
The AmeriCorps Client Service Coordinator is an advocate and liaison to SBP’s clients, from application to completion of construction and move-in while working to remove barriers to their recovery. SBP's goal is for our clients to have a stress free experience during our rebuild process.
Essential Functions:
Move each of your 30-40 clients closer to moving into their rehabilitated homes.
Interview prospective clients and work with them to complete an application for assistance.
Present prospective client cases to Executive Director and/or Community Engagement Manager for acceptance into SBP programs.
Assist clients in completing applications to utilize available funding programs earmarked for the recovery needs of disaster-impacted individuals in the local community and assist the client in navigating these programs throughout the rebuilding process.
Research and refer clients who are in need of housing, food, or other needs to appropriate services.
Act as a reliable point of contact for the client throughout the rebuilding process; ensuring the client understands where they are located in the program pipeline at all times.
Track client progress and report weekly to Community Engagement Manager on progress.
Input client data and upload documents into client database (SalesForce); update case notes daily.
Expedite client’s path to completion of construction in any way possible, often through creative means.
Advocate for the client both to outside organizations and internally within SBP.
REQUIREMENTS
Be at least 17 years of age or older.
Have a high school diploma or its equivalent.
Be a citizen, national, or lawful permanent resident alien of the United States.
The AmeriCorps Client Service Coordinator is an advocate and liaison to SBP’s clients, from application to completion of construction and move-in while working to remove barriers to their recovery. SBP's goal is for our clients to have a stress free experience during our rebuild process.
Essential Functions:
Move each of your 30-40 clients closer to moving into their rehabilitated homes.
Interview prospective clients and work with them to complete an application for assistance.
Present prospective client cases to Executive Director and/or Community Engagement Manager for acceptance into SBP programs.
Assist clients in completing applications to utilize available funding programs earmarked for the recovery needs of disaster-impacted individuals in the local community and assist the client in navigating these programs throughout the rebuilding process.
Research and refer clients who are in need of housing, food, or other needs to appropriate services.
Act as a reliable point of contact for the client throughout the rebuilding process; ensuring the client understands where they are located in the program pipeline at all times.
Track client progress and report weekly to Community Engagement Manager on progress.
Input client data and upload documents into client database (SalesForce); update case notes daily.
Expedite client’s path to completion of construction in any way possible, often through creative means.
Advocate for the client both to outside organizations and internally within SBP.
REQUIREMENTS
Be at least 17 years of age or older.
Have a high school diploma or its equivalent.
Be a citizen, national, or lawful permanent resident alien of the United States.
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Living Allowance
$1600
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$1600 monthly
Benefits
Childcare assistance if eligible, Education award upon successful completion of service, Health coverage, Living allowance, Student loan forbearance, Training
Additional Benefits
An additional $150 housing stipend may be available to members who have previously served in AmeriCorps, NCCC, and VISTA.
Education Requirements
GED
Desired Languages
English, Spanish
Other Conditions
Car recommended
Permits attendance at school during off hours
Uniforms provided and required
Subject to criminal background check