The purpose of Community and Services Liaison is to recruit and help coordinate community volunteers. They will collaborate with Tu Casa staff to develop volunteer opportunities. They will help establish and implement a quality entry and exit experience for those utilizing Tu Casa services. They will assist Tu Casa staff in ensuring participant access to court, probation officers, DHS case managers and service programs. They will assure data collection and fidelity in Tu Casa’s entry and exit processes and will be able to generate reports of their activities
Service Activities
Responsibilities:
● Interview and screen all community volunteers to ensure the safety and well being of the volunteer as well as Tu Casa staff, volunteers, AmeriCorps members, and clients
● Act as a liaison between volunteers and the leadership they are responsible to
● Be an advocate and guidance figure for community volunteers
● Coordinate, develop, and expand volunteer opportunities in concert with program leaders and supervisors
● Host volunteer recruitment events that will illustrate the heart of Tu Casa and inspire others to action
● Explain the different volunteer opportunities to those interested in volunteering
● Match volunteers’ skills and interests with specific programs and coordinators
● Create specific positions and responsibilities for volunteers (organizing all book donations)
● Create and organize a volunteer appreciation program
● Maintain all community volunteer applications, waivers, time sheets (if applicable), and contact with probation officers and case managers
● Collaborate with other volunteer organizers and program leaders to determine and develop appropriate and safe projects for community volunteers
● Confront and guide community volunteers through behavioral issues
● Go to community groups (civic groups, college clubs, churches, etc...) and give presentations on the heart of Tu Casa and opportunities for volunteering
● Write and distribute thank you cards
Community Need Addressed
Tu Casa, Inc has two charities. One, Tu Casa, provides advocacy, education, shelter, referrals and direct services to survivors of domestic/intimate partner violence, stalking, harassment and sexual exploitation/trafficking. The other, The Child Advocacy Center, provides centralized child-friendly forensic interviewing, examinations, support and family advocacy for the entire San Luis Valley. The main function of a services liaison is to make the entry process into services and the exit process out of services to be welcoming, efficient, engaging and supportive.
Position Outcomes
The main function of the community liaison is to help develop and implement community education opportunities and to create volunteer opportunities for community members to support Tu Casa and the CAC’s services, fundraising, committee work and education. Because Tu Casa is a small nonprofit, with an essential community role, community participation is necessary to continued operation and services. The purpose of Community and Services Liaison is to recruit and help coordinate community volunteers. They will collaborate with Tu Casa staff to develop volunteer opportunities. They will help establish and implement a quality entry and exit experience for those utilizing Tu Casa services. They will assist Tu Casa staff in ensuring participant access to court, probation officers, DHS case managers and service programs. They will assure data collection and fidelity in Tu Casa’s entry and exit processes and will be able to generate reports of their activities. This position is also responsible for interviewing and screening volunteers to ensure the safety and well-being of the volunteer as well as Tu Casa staff, volunteers, AmeriCorps members, and participants. In screening volunteers, the organizer will assess the skill of a volunteer with the needs of Tu Casa’s programs, The member will not conduct any background checks but will require that volunteers complete background checks necessary to be in compliance with Tu Casa Policies.
Benefits
Childcare assistance if eligible, Education award upon successful completion of service, Health coverage, Living allowance, Training
Education Benefits
College Degree
Skills you will gain
Counseling, community organization, conflict resolution, public health and social services
Competencies You Will Develop
Communication
Demonstrate sensitivity and empathy, Lead group discussion, Listen to and consider others' viewpoints, Maintain open lines of communication with others, Speak clearly, in precise language and in a logical, organized and coherent manner, Turn taking, Write cleary and effectively
Creativity & Problem Solving
Able to identify and define the problem, Capable of generating possible solutions, Communicate the problem to appropriate personnel, Improvise, Provide relevant expertise, Select and implement well-considered solution
Teamwork
Derive consensus, Develop constructive working relationships and maintain them over time, Establish a high degree of trust and credibility with others, Interact professionally and respectfully with supervisors and co-workers, Stay positive and outcome oriented, Use appropriate strategies and solutions for dealing with conflicts and differences to maintain a smooth workflow
Decisions
Accepts responsibility, Anticipate the consequences of decisions, Identify and prioritize the key issues involved to facilitate the decision making process, Involve people appropriately in decisions that may impact them, Quickly respond with a back-up plan if a decision goes amiss
Tools
Carefully consider which tools or technological solutions are appropriate for a given job, Consistently choose the best tool or technological solution for the problem at hand, Operate tools and equipment in accordance with established operating procedures, safety standards, and ethical guidelines, Seek opportunities to improve knowledge of tools and technologies that may assist in streamlining work and improving productivity
Planning
Able to prioritize various competing tasks, Create environment of contribution, Create plan of action, schedule tasks so that work is completed on time, Demonstrate the effective allocation of time and resources efficiently, Drive decision making, Effectively delegate tasks, Facilitate group planning, Set goals
Service
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients, Evaluate customer or client satisfaction, Honor the privilege of being able to work with and for those being served, Provide personalized, prompt, and efficient service to meet the requirements, requests and needs of customers, Recognize the importance of maintaining privacy and confidentiality of those being served, Understand and anticipate the needs of others, Understand the importance of one's role in the functioning of the organization, Understand the significance of maintaining a healthful and safe environment