NHC members provide three main services in the organizations where they serve:
1. Education: NHC members provide education and skills building support to individuals to improve their health and overall wellness.
2. Access: NHC members assist individuals in accessing health and related social services to help them lead healthier lives.
3. Capacity Building: NHC members improve or expand direct services to make them more efficient and effective or expand their scale or reach.
Service Activities
Information about open positions with the National Health Corps is available at: https://www.nationalhealthcorps.org/open-positions.
NHC service position categories include:
Care Coordinator - Care Coordinators serve patients and their families within clinical, community, and home settings by providing education on fostering healthy life choices and bringing balance between physical and mental health. Care Coordinators will conduct screening, assessments, outreach to, and follow up with patients to enroll them in community programs in order to increase engagement. Care Coordinators will also facilitate activities and classes to promote health and wellness.
Case Manager - Case Managers enroll individuals into health-related programs and services and track their progress.
COVID-19 Responder - COVID-19 Responders are core members of the teams that work to address the health of patients during the COVID-19 pandemic. Their activities include responding to specific needs that arose or increased while primary focus has needed to be on slowing the spread of COVID-19. In this position, COVID-19 Responders will focus on unmet needs related to COVID-19 outreach, education, and services, preventive cancer screening, chronic disease control, behavioral health, pediatric immunizations, and other needs by conducting outreach to patients to address overall care gaps; providing coaching, education and additional resources aligned with patient needs and safety; and helping refer/schedule visits with clinic staff in person or by phone. COVID-19 Responders will also improve processes to design new workflows compatible with tele-health that support care management and improved patient outcomes.
Health Educator - Health Educators increase knowledge and use of healthcare services by promoting healthcare literacy and knowledge, providing healthcare access and advocating for patients.
Outreach Coordinator - Outreach Coordinators expand the capacity, reach, and scope of the program.
Patient Navigator - Patient Navigators are important sources of information and services in the program, providing assistance to clients on how to access social services and benefits.
Community Need Addressed
Anyone interested in serving with the National Health Corps must apply at application.nationalhealthcorps.org. More information about serving with the National Health Corps is available at www.nationalhealthcorps.org.
National Health Corps member' activities vary in order to meet the specific host site and community needs. The majority of member activities for the 2021-2022 program year will be focused on four major areas:
1. Supporting individuals with opioid and prescription drug overuse disorders;
2. Increasing seniors' ability to remain in their homes with the same or improved quality of life for as long as possible;
3. Increasing physical activity and improving nutrition with an aim of reducing obesity and related chronic conditions (diabetes, heart disease, etc.); and
4. Preventing and responding to COVID-19 (including the underlying structural oppression that contributes to the pandemic).
Position Outcomes
National Health Corps members have unique service positions, and outcomes therefore vary by position. All member positions aim to increase health education/access for underserved individuals and reduce health disparities and the structural oppression that contributes to them.
Benefits
Childcare assistance if eligible, Education award upon successful completion of service, Health coverage, Living allowance, Student loan forbearance
Member Assistance Program
Transportation reimbursement during the service day
Training and professional development opportunities
Competencies You Will Develop
Communication
Demonstrate sensitivity and empathy, Lead group discussion, Listen to and consider others' viewpoints, Maintain open lines of communication with others
Creativity & Problem Solving
Able to identify and define the problem, Capable of generating possible solutions, Communicate the problem to appropriate personnel, Select and implement well-considered solution
Teamwork
Develop constructive working relationships and maintain them over time, Establish a high degree of trust and credibility with others, Interact professionally and respectfully with supervisors and co-workers, Stay positive and outcome oriented, Use appropriate strategies and solutions for dealing with conflicts and differences to maintain a smooth workflow
Decisions
Accepts responsibility, Involve people appropriately in decisions that may impact them, Quickly respond with a back-up plan if a decision goes amiss
Planning
Able to prioritize various competing tasks, Create environment of contribution, Create plan of action, schedule tasks so that work is completed on time, Demonstrate the effective allocation of time and resources efficiently, Facilitate group planning, Set goals
Service
Be pleasant, courteous, professional and respectful when dealing with internal and external customers or clients, Evaluate customer or client satisfaction, Honor the privilege of being able to work with and for those being served, Provide personalized, prompt, and efficient service to meet the requirements, requests and needs of customers, Recognize the importance of maintaining privacy and confidentiality of those being served, Understand and anticipate the needs of others, Understand the importance of one's role in the functioning of the organization, Understand the significance of maintaining a healthful and safe environment